> For the complete documentation index, see [llms.txt](https://docs.cybaops.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.cybaops.com/modules/detect-and-respond-mdr/self-hosted-soc/phase-1-intake-and-ownership.md).
# Phase 1: Intake & Ownership
Phase 1 establishes analyst ownership. It is linear and must be completed before investigation work begins.
#### Trigger
* An external or internal detection generates an incident in the platform
* The new incident is visible in the Tickets section, within the incident queue
## Step 1: Open the Case from the Incident Queue
Navigate to the Case Management section and open the Incident Queue. New incidents appear here as they are detected.
## Step 2: Assign the Case to Yourself
Open the case and use the Assignee field in the Incident Overview panel on the right. Click "Assign to me" to take ownership. Once assigned, the platform automatically transitions the status from New to Progressing.
Once the assignment is saved, the Incident Overview panel will show the status as
Progressing, confirming an active investigation is in progress.
{% hint style="info" %}
#### Minimum Requirements / Gate
* A case must not remain unassigned during investigation
* All investigation activity must occur while the case is in Processing or Pending status
* Analyst accountability begins the moment the case is aligned
{% endhint %}
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